General
Information and Policies
How to place an
order
Every product listed on our website has an "Add to Cart" button located on the product page. Click the button to have the item added to your shopping cart and proceed directly to a list of all items in your shopping cart. You can choose to continue shopping, update the quantity of product, or proceed to the checkout page where you can provide billing/shipping information and complete your purchase.
All taxes and shipping charges will be provided during checkout prior to purchase. For information on our shipping rates click here.
Secure Transactions
Game Gear Sports values its customers privacy and takes online security very seriously. Our order checkout system is secured by the best in the business; VeriSign EV SGC SSL certificates. This means customers may see a green bar on compatible web browsers like you see at eBay and PayPal!
All information sent to us is delivered over a secure server where personal data is encrypted, protecting against disclosure to third parties.
Discounts and Promotions
Game Gear Sports will periodically offer special discounts and promotions to our loyal customers. To take advantage of these promotions simply enter the Coupon Code or Promotional Code that accompanies the offer into your shopping cart or during checkout prior to payment. Some discounts will be shown immediately from your shopping cart and throughout the website and special discounts such as shipping promotions will be calculated during checkout prior to payment.
Backordered Items
Game Gear Sports strives to maintain high inventory levels to satisfy all customer orders. Sometimes, however, demand can exceed supply, and a product will be listed as “Backordered.”
If an item is out of stock, you will receive a follow up phone call and/or email on the lead time. You may also be offered a comparable or higher quality item at the discretion of the staff.
Backordered products will be shipped as soon as possible, and may go out separately from the rest of your order depending on the estimated arrival of new inventory.
Return Policy
30 Day Guarantee
At Game Gear Sports we are committed to our customers and want your purchase to work for you. Our no risk, unconditional 30 Day Money Back Guarantee allows you ample time to see if your product works for you.
If you are not completely satisfied, simply call us at 1-914-666-9200 for a Return Authorization.
The return item must be in its original condition, including all tags, packaging and accessories and you will receive a prompt exchange or refund, excluding restocking & shipping charges. Products kept for over 30 days without a return request are considered final.
In stock items have a restocking fee of 10% and will require the purchaser to ship the items to Game Gear Sports at the customers’ expense. Items that are dropped shipped from the manufacturer may be subject to a restocking charge of up to 15% depending on the manufacturer's policy.
Merchandise purchased with a credit card will be credited to the card used for that transaction. We will refund shipping charges on incorrectly shipped merchandise. We encourage you to insure any returned merchandise, as we cannot be held responsible for lost or damaged packages.
Game Gear Sports will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call 914-666-9200 or email us at Inquiry@GameGearDirect.com to process a return. * Special orders, team orders, or other special accommodations are not returnable nor exchangeable for any reason.
Cancellation Policy
In stock and drop ship orders must be cancelled before shipping to qualify for a full refund.
Warranty Information
All merchandise is guaranteed against defects in material and workmanship in accordance with the manufacturer's warranties but not against mishandling or uncommon abuse. Defective merchandise will be replaced or repaired depending on the manufacturer's policy. Defective products will be replaced with the same stock number, color and size.
Bat Warranty
Aluminum/composite bats carry a one-year manufacturer's warranty against defects. Defective or damaged aluminum/composite bats must be returned to the manufacturer for exchange within one year of the purchase date. Please call the manufacturer directly for Return Authorization. Proof of purchase is required.
Manufacturer contact:
DeMarini Bats - (800) 937-2287 • Louisville Bats - (800) 282-2287 • Mizuno Bats - (800) 966-1211 • NIKE Bats - (800) 344-6453 •
Rawlings Bats - (877) 225-1041 • Reebok - (888) 405-8326 • Worth Bats - (800) 282-9637 • Akadema – (973) 772-7669 •
Easton – (888) 259-1297 • Miken – (877) 807-5291 Note: Wood bats carry no warranty or guarantee
Price Guarantee
Game Gear Sports works hard to bring you High Performance Baseball Equipment combined with low prices. If you find a better price for an item, at another "authorized dealer", we will match it - Guaranteed!
In order for us to match the price please email a link of the competitor's website to Inquiry@GameGearDirect.com and we'll confirm their price is lower. We'll then contact you with further instructions. This is not an automated process, but we will respond as quickly as possible.
Terms and Conditions:
This guarantee does not apply to shipping charges. If the competitor limits quantities we reserve the right to do so as well, and if the offer is footnoted by "while supplies last", we reserve the right to confirm that the competitor still has the item in stock.
Our Price Match Guarantee does not apply to competitor's bonus offers, Ebay auctions, free offers, auction websites, non-retail(wholesale) websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers, or where a service commitment is included in the transaction.
Internet competitor offers must include shipping and handling charges as the basis for comparison. Additionally, we must be able to verify that it is the exact same product in brand-new condition.
Price match guarantee does not apply to non web-based stores.
Price matching is subject to providing proof of the manufacturer's part number and availability of the product. (i.e., current dated advertisement, register receipt, copy of webpage or catalog page) of a lower price, plus your original receipt to claim your refund for previous purchases. The terms of this guarantee are subject to change without notice. content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as
Copyrights and Trademarks
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Game Gear Sports. The collective work includes works that are licensed to Game Gear Sports. Copyright 2009, 2008. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks
Contact Info
Should you have any further questions regarding the Privacy Statement or the practices of this Website, please:
Every product listed on our website has an "Add to Cart" button located on the product page. Click the button to have the item added to your shopping cart and proceed directly to a list of all items in your shopping cart. You can choose to continue shopping, update the quantity of product, or proceed to the checkout page where you can provide billing/shipping information and complete your purchase.
All taxes and shipping charges will be provided during checkout prior to purchase. For information on our shipping rates click here.
Secure Transactions
Game Gear Sports values its customers privacy and takes online security very seriously. Our order checkout system is secured by the best in the business; VeriSign EV SGC SSL certificates. This means customers may see a green bar on compatible web browsers like you see at eBay and PayPal!
All information sent to us is delivered over a secure server where personal data is encrypted, protecting against disclosure to third parties.
Discounts and Promotions
Game Gear Sports will periodically offer special discounts and promotions to our loyal customers. To take advantage of these promotions simply enter the Coupon Code or Promotional Code that accompanies the offer into your shopping cart or during checkout prior to payment. Some discounts will be shown immediately from your shopping cart and throughout the website and special discounts such as shipping promotions will be calculated during checkout prior to payment.
Backordered Items
Game Gear Sports strives to maintain high inventory levels to satisfy all customer orders. Sometimes, however, demand can exceed supply, and a product will be listed as “Backordered.”
If an item is out of stock, you will receive a follow up phone call and/or email on the lead time. You may also be offered a comparable or higher quality item at the discretion of the staff.
Backordered products will be shipped as soon as possible, and may go out separately from the rest of your order depending on the estimated arrival of new inventory.
- If your order ships separately you will not be billed additional shipping and handling for this second shipment.
- Orders may be delayed if we experience an issue processing your credit card information or weather delays. Please verify you have provided your correct Account Name, Billing Address, Card Type, Account Number, and Security Code.
Return Policy
30 Day Guarantee
At Game Gear Sports we are committed to our customers and want your purchase to work for you. Our no risk, unconditional 30 Day Money Back Guarantee allows you ample time to see if your product works for you.
If you are not completely satisfied, simply call us at 1-914-666-9200 for a Return Authorization.
The return item must be in its original condition, including all tags, packaging and accessories and you will receive a prompt exchange or refund, excluding restocking & shipping charges. Products kept for over 30 days without a return request are considered final.
In stock items have a restocking fee of 10% and will require the purchaser to ship the items to Game Gear Sports at the customers’ expense. Items that are dropped shipped from the manufacturer may be subject to a restocking charge of up to 15% depending on the manufacturer's policy.
Merchandise purchased with a credit card will be credited to the card used for that transaction. We will refund shipping charges on incorrectly shipped merchandise. We encourage you to insure any returned merchandise, as we cannot be held responsible for lost or damaged packages.
Game Gear Sports will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call 914-666-9200 or email us at Inquiry@GameGearDirect.com to process a return. * Special orders, team orders, or other special accommodations are not returnable nor exchangeable for any reason.
Cancellation Policy
In stock and drop ship orders must be cancelled before shipping to qualify for a full refund.
Warranty Information
All merchandise is guaranteed against defects in material and workmanship in accordance with the manufacturer's warranties but not against mishandling or uncommon abuse. Defective merchandise will be replaced or repaired depending on the manufacturer's policy. Defective products will be replaced with the same stock number, color and size.
Bat Warranty
Aluminum/composite bats carry a one-year manufacturer's warranty against defects. Defective or damaged aluminum/composite bats must be returned to the manufacturer for exchange within one year of the purchase date. Please call the manufacturer directly for Return Authorization. Proof of purchase is required.
Manufacturer contact:
DeMarini Bats - (800) 937-2287 • Louisville Bats - (800) 282-2287 • Mizuno Bats - (800) 966-1211 • NIKE Bats - (800) 344-6453 •
Rawlings Bats - (877) 225-1041 • Reebok - (888) 405-8326 • Worth Bats - (800) 282-9637 • Akadema – (973) 772-7669 •
Easton – (888) 259-1297 • Miken – (877) 807-5291 Note: Wood bats carry no warranty or guarantee
Price Guarantee
Game Gear Sports works hard to bring you High Performance Baseball Equipment combined with low prices. If you find a better price for an item, at another "authorized dealer", we will match it - Guaranteed!
In order for us to match the price please email a link of the competitor's website to Inquiry@GameGearDirect.com and we'll confirm their price is lower. We'll then contact you with further instructions. This is not an automated process, but we will respond as quickly as possible.
Terms and Conditions:
This guarantee does not apply to shipping charges. If the competitor limits quantities we reserve the right to do so as well, and if the offer is footnoted by "while supplies last", we reserve the right to confirm that the competitor still has the item in stock.
Our Price Match Guarantee does not apply to competitor's bonus offers, Ebay auctions, free offers, auction websites, non-retail(wholesale) websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers, or where a service commitment is included in the transaction.
Internet competitor offers must include shipping and handling charges as the basis for comparison. Additionally, we must be able to verify that it is the exact same product in brand-new condition.
Price match guarantee does not apply to non web-based stores.
Price matching is subject to providing proof of the manufacturer's part number and availability of the product. (i.e., current dated advertisement, register receipt, copy of webpage or catalog page) of a lower price, plus your original receipt to claim your refund for previous purchases. The terms of this guarantee are subject to change without notice. content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as
Copyrights and Trademarks
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Game Gear Sports. The collective work includes works that are licensed to Game Gear Sports. Copyright 2009, 2008. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks
Contact Info
Should you have any further questions regarding the Privacy Statement or the practices of this Website, please:
- Contact our customer service department at : inquiry@gamegeardirect.com; or
- Write to us at:
Game Gear Sports
375 Adams St
Bedford Hills, NY 10507